Shopping Policy

• We are pleased to offer free shipping for all orders within South Africa.
• We aim to deliver your order within a maximum of 3 business days, depending on your specific location. Please note that the actual delivery time may vary based on the delivery address and any unforeseen circumstances, but we make every effort to ensure a swift and reliable delivery.

• For international customers outside of South Africa, we offer worldwide shipping.
• Our standard international shipping rate is 500 South African Rands (ZAR) for all orders. Please be aware that additional customs fees, taxes, or duties may apply based on your country’s regulations, and these are the responsibility of the recipient.
• The delivery time for international orders may vary depending on the destination. We strive to deliver your order as quickly as possible, but please allow for some variation in delivery times due to customs and international shipping processes.

• For your convenience, we provide order tracking information when your order ships, allowing you to monitor its progress and know when to expect delivery.

• Please ensure that the delivery address provided during the checkout process is accurate and complete. We are not responsible for delayed or undelivered shipments due to incorrect address information.

• CiscoMatteo works with reputable shipping partners to ensure the safe and efficient delivery of your order. While we make every effort to meet our delivery timeframes, we cannot be held responsible for delays caused by our shipping partners.

If you have any questions or require further information regarding our Shipping Policy, please feel free to contact our Customer Service team at [orders@ciscomatteo.com].

At CiscoMatteo, we are committed to providing you with exceptional watches and outstanding service. We appreciate your trust in our brand and look forward to serving you.